INTERVIEWING THE CLIENT
GENERAL INFORMATION
The residential landscape lends itself to the one on one interview
PROCESS
The initial interview is and opportunity to collect data and NOT to form an opinion
This initial interview will allow clients to provide information about the site that is necessary and
can only be obtained from the client
Any client opinions, expectations, expectations, preferences and attitudes will be noted.
Some clients will have exact ideas, opinions and development of the landscape program for the site.
Other clients will have no idea of what they want and will rely heavily on the designer for ideas and the development of the landscape program for the site.
GENERAL INFORMATION
The residential landscape lends itself to the one on one interview
PROCESS
The initial interview is and opportunity to collect data and NOT to form an opinion
This initial interview will allow clients to provide information about the site that is necessary and
can only be obtained from the client
Any client opinions, expectations, expectations, preferences and attitudes will be noted.
Some clients will have exact ideas, opinions and development of the landscape program for the site.
Other clients will have no idea of what they want and will rely heavily on the designer for ideas and the development of the landscape program for the site.
- BASIC INFORMATION GATHERING
Composition of family, ages and gender
Pets -
breeds, indoors or out, client’s attitude on containment.
Outdoor living -
- attitudes about, past use of the out door space, and intended
future use.
Active or passive use of the space
Attitudes about privacy
Hobbies or special
interests
Service area needed
Outdoor entertaining
- frequency, size and type
Attitudes about landscape maintenance
Colors, materials, styles, brands and themes
Important views from major rooms in the house
Specifics -
- what do they want in their landscape, why did they call you
Budget